Privacy Policy

Last updated: January 27, 2026

Metallwarenfabrik Gemmingen GmbH operates this online shop and website, including all related information, content, features, tools, products and services (the “Services”) to provide a tailored shopping experience. The Services are provided via the Shopify platform.

This Privacy Policy explains how personal data is collected, used and disclosed when you visit this website, use the Services or communicate with us.

What personal data do we process?

• Master data: name, company (B2B), billing and shipping address
• Contact data: email address, phone number
• Order data: ordered products, order number, order history
• Payment data: payment method, transaction ID (no full card data stored)
• Technical data: IP address, device and browser information
• Communication data: customer support inquiries

Sources of personal data

• Provided directly by you
• Collected automatically through the Services
• Provided by service providers acting on our behalf

Cookies and similar technologies

This website uses only strictly necessary cookies required to operate the online shop. These cookies are set without prior consent.

No analytics, tracking or marketing cookies are used without explicit consent.

Purposes of processing

• Operation of the online shop (B2B & B2C)
• Order, payment and shipping processing
• Customer communication
• Legal retention obligations
• Security and fraud prevention

Recipients of personal data

• Shopify (shop platform and hosting)
• Payment service providers (PayPal incl. credit card and Klarna via PayPal)
• Shipping providers (DHL, freight forwarders)
• Authorities where legally required

International data transfers

Personal data may be transferred to third countries as part of the use of Shopify and PayPal. Such transfers are safeguarded by recognized transfer mechanisms such as Standard Contractual Clauses.

Retention period

Personal data is stored only for as long as necessary to fulfill the stated purposes or legal obligations.

Your rights

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to withdraw consent

Contact

If you have questions about data protection or wish to exercise your rights, please contact us by phone at +49 7267 806 0, by email at privacy [at] metallwarenfabrik [dot] com, or by mail at Industriestraße 1, 75050 Gemmingen, Germany.

For the purposes of applicable data protection laws, the controller is Metallwarenfabrik Gemmingen GmbH.

Data Protection Officer:
The Data Protection Officer can be contacted via the contact details stated above.